Solar Power Pod Ltd (“we,” “us,” or “our”) operates the website www.solarpowerpod.co.uk (the “Website”). This Privacy Policy describes how we collect, use, and share information about you when you visit our Website in compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Please read this policy carefully to understand how we handle your personal information.

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1. Information We Collect
We collect personal data to provide and improve our services. The types of data we collect include:
- Personal Identification Information: Your name, email address, phone number, and any other information you provide when contacting us or creating an account.
- Usage Data: Information about your interactions with the Website, including your IP address, browser type, time and date of access, pages visited, and time spent on the Website.
- Cookies and Tracking Technologies: We use cookies and similar tracking technologies to track the activity on our Website and store certain information.

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2. How We Use Your Information
We use the information we collect for the following purposes:
- To operate and maintain the Website.
- To communicate with you, including responding to your inquiries.
- To provide you with updates, offers, and promotions (with your consent).
- To monitor and improve the performance of the Website.
- To ensure compliance with legal obligations and protect against fraudulent activities.

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3. Legal Basis for Processing Personal Data
We process your personal data under the following legal bases:
- Consent: When you have given clear consent for us to process your personal data for a specific purpose (e.g., subscribing to newsletters).
- Contract: The processing is necessary for a contract we have with you (e.g., to provide you with goods or services).
- Legal Obligation: The processing is necessary to comply with the law (e.g., for tax or reporting purposes).
- Legitimate Interests: The processing is necessary for our legitimate interests (e.g., improving our services), provided that these interests are not overridden by your rights and interests.

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4. Sharing Your Information
We do not sell or share your personal information with third parties, except in the following cases:
- Service Providers: We may share your data with trusted service providers who assist us in operating the Website (e.g., web hosting, analytics, and payment processing).
- Legal Obligations: We may disclose your information when required by law or in response to valid requests by public authorities (e.g., courts or government bodies).

- Business Transfers: In the event of a merger, acquisition, or asset sale, your information may be transferred to the acquiring entity.

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5. Cookies Policy
We use cookies and similar tracking technologies to enhance your experience on the Website. Cookies are small files stored on your device that help us track your activity and preferences.

Types of Cookies We Use:
- Strictly Necessary Cookies: Essential for the proper functioning of the Website. - Performance Cookies: Collect information about how visitors use the Website. - Targeting Cookies: Used to deliver relevant advertising to users.

You can manage or disable cookies through your browser settings, but please note that disabling cookies may affect the functionality of the Website.

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6. Data Retention
We will retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by law.

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7. Data Security
We take appropriate technical and organisational measures to protect your personal data from loss, misuse, unauthorised access, disclosure, or alteration. However, no method of transmission over the internet or electronic storage is 100% secure, so we cannot guarantee absolute security.

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8. Your Data Protection Rights (UK GDPR)
As a user in the UK, you have the following rights regarding your personal data:
- Right to Access: You have the right to request copies of your personal data.
- Right to Rectification: You have the right to request correction of inaccurate or incomplete data.
- Right to Erasure: You have the right to request that we delete your personal data, under certain conditions.
- Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data in certain circumstances.
- Right to Data Portability: You can request that we transfer your personal data to another organisation or directly to you.
- Right to Object: You have the right to object to our processing of your personal data in certain circumstances, including direct marketing.

To exercise these rights, please contact us at [Your Contact Email].

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9. International Data Transfers
If we transfer your personal data outside of the UK or the European Economic Area (EEA), we will ensure that appropriate safeguards are in place to protect your data in accordance with the UK GDPR, such as Standard Contractual Clauses (SCCs).

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10. Third-Party Links
Our Website may contain links to third-party websites. We are not responsible for the privacy practices of such websites. We encourage you to read the privacy policies of any external websites you visit.

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11. Children's Privacy
Our services are not directed to individuals under the age of 13, and we do not knowingly collect personal information from children under 13. If we discover that we have collected personal data from a child without parental consent, we will delete such data immediately.

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12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time in response to legal, technical, or operational changes. We will notify you of any significant changes by updating the “Last Updated” date at the top of this page. Continued use of the Website after such changes indicates your consent to the updated policy.

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13. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact us at:

Email: hello@solarpowerpod.co.uk

You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO) if you believe your rights have been violated.